Deseret First Credit Union
  • 16-Oct-2017 to 10-Nov-2017 (MST)
  • Spanish Fork Branch
  • Spanish Fork, UT, USA
  • DOE
  • Full Time

Full Benefits Package

Come and work for a company that was voted Best Companies to Work For by 2015 Utah Business Magazine, 2015 and 2016 Credit Union Journal, and 2016 Salt Lake Tribune's 'Top Work Places in Utah!'

We offer a wonderful atmosphere, great benefits, competitive compensation, good hours where you will not work Sundays, 11 paid holidays, fun company activities, and more!


Summary:  Directs the operations of a credit union branch.  Ensures that the branch meets organizational, financial, operational, service, and growth plans by coaching, teaching, strategizing, and networking.  This will be a Utah County-based Branch Manager. 


Duties and Responsibilities: 

  • Responsible for maintaining and supervising all branch activities and soundness of the branch regarding operational integrity.
  • Act as an ambassador to the credit union and prospect and develop community involvement and awareness of the credit union in their geographic area.
  • Creates and maintains a culture of respect, professionalism, knowledge, accountability, and member experience with their branch team.
  • Maintains proper staffing levels in the branch and recruits, interviews, and hires as needed.
  • Meets regularly with regional manager to discuss branch activities and performance, and develops action plans to increase production in areas identified
  • Communicates branch performance to the team and provides enthusiasm and support while holding employees accountable for their performance
  • Has a complete working knowledge of all Deseret First products and services, and ensures team competencies around those products and their presentation to credit union members
  • Partner with assistant manager to mentor, develop, motivate, and discipline branch personnel on an on-going basis.
  • Oversee coaching opportunities with staff in operations, sales behaviors, member relations, and career development
  • Emulate strong communication skills with all branch staff and departments
  • Perform various member transactions, i.e. teller functions, new accounts, loans, IRA's, business accounts when needed.
  • Provide solutions to staff and member issues
  • Emulate and understand the Deseret First mission statement/guiding principles, and help to achieve goals and objectives in conjunction with the credit union's strategic plan
  • Have an understanding and grasp of credit union production goals and have the ability to analyze, coach and improve branch production and efficiency



  • 3 years of industry retail branch experience preferred
  • Relevant management experience required
  • High school degree or GED required; college degree preferred



  • Leadership aptitude and desire to continually develop leadership skills
  • Significant level of trust and diplomacy is required; in addition to normal courtesy and tact
  • Sensitivity to varying degrees of competency within employee skill sets and background, and ability to build the team in an encouraging and positive environment
  • Strong work ethic and ownership of retail branch location (franchisee mentality)
  • Ability to create a fun but professional and enjoyable work environment
  • Strong organizational competency


Computer/Software Skills:  

  • Microsoft Office Suite (outlook, word, excel)
  • Ability to learn new software easily
  • Basic math skills


Work Conditions:

  • Office environment, moderate walking
  • Some travel, as needed
Deseret First Credit Union
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