Deseret First Credit Union
  • 16-Oct-2017 to 10-Nov-2017 (MST)
  • City Creek Center
  • Salt Lake City, UT, USA
  • DOE
  • Full Time

Full Benefits Package

Come and work for a company that was voted Best Companies to Work For by 2015 Utah Business Magazine, 2016 Credit Union Journal, and 2016 Salt Lake Tribune's 'Top Work Places in Utah!'

We offer a wonderful atmosphere, great benefits, competitive compensation, good hours where you will not work Sundays, 11 paid holidays, fun company activities, and more!


Summary:  Directs the operations of a credit union branch.  Ensures that the branch meets organizational, financial, operational, service, and growth plans by coaching, teaching, strategizing, and networking.  This will be a Salt Lake County-based Branch Manager.


Duties and Responsibilities: 

  • Responsible for maintaining and supervising all branch activities and soundness of the branch regarding operational integrity.
  • Act as an ambassador to the credit union and prospect and develop community involvement and awareness of the credit union in their geographic area.
  • Creates and maintains a culture of respect, professionalism, knowledge, accountability, and member experience with their branch team.
  • Maintains proper staffing levels in the branch and recruits, interviews, and hires as needed.
  • Meets regularly with regional manager to discuss branch activities and performance, and develops action plans to increase production in areas identified
  • Communicates branch performance to the team and provides enthusiasm and support while holding employees accountable for their performance
  • Has a complete working knowledge of all Deseret First products and services, and ensures team competencies around those products and their presentation to credit union members
  • Partner with assistant manager to mentor, develop, motivate, and discipline branch personnel on an on-going basis.
  • Oversee coaching opportunities with staff in operations, sales behaviors, member relations, and career development
  • Emulate strong communication skills with all branch staff and departments
  • Perform various member transactions, i.e. teller functions, new accounts, loans, IRA's, business accounts when needed.
  • Provide solutions to staff and member issues
  • Emulate and understand the Deseret First mission statement/guiding principles, and help to achieve goals and objectives in conjunction with the credit union's strategic plan
  • Have an understanding and grasp of credit union production goals and have the ability to analyze, coach and improve branch production and efficiency



  • 3 years of industry retail branch experience preferred
  • Relevant management experience required
  • High school degree or GED required; college degree preferred



  • Leadership aptitude and desire to continually develop leadership skills
  • Significant level of trust and diplomacy is required; in addition to normal courtesy and tact
  • Sensitivity to varying degrees of competency within employee skill sets and background, and ability to build the team in an encouraging and positive environment
  • Strong work ethic and ownership of retail branch location (franchisee mentality)
  • Ability to create a fun but professional and enjoyable work environment
  • Strong organizational competency


Computer/Software Skills:  

  • Microsoft Office Suite (outlook, word, excel)
  • Ability to learn new software easily
  • Basic math skills


Work Conditions:

  • Office environment, moderate walking
  • Some travel, as needed
Deseret First Credit Union
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